Revenue Manager in Napa, CA

Revenue Manager - The Meritage Resort and SpaThe Meritage Resort and Spa is seeking a Revenue Manager who is committed to implementing and evaluating the most effective revenue management techniques, procedures and channels for the hotel to join our team. Are you a fast thinking and goal oriented individual that meets challenges with enthusiasm and urgency in a customer service focused environment? Do you have experience in effectively managing, leading and developing teams to ensure outstanding customer service is provided on a daily basis? Do you enjoy varied activities, possess excellent follow up skills to ensure the job is done, and pride yourself on achieving desired results? If the answer is YES, The Meritage Resort and Spa, one of Pacific Hospitality Group's premier resorts, is looking for you!Job Summary:The position will constantly monitor the revenue management and reservations practices in the reservations and sales departments in order to maximize profitability of the room's inventory. This includes the maintenance of guest satisfaction through the responsiveness of transient and group reservation processing. This position will also evaluate, and offer recommendations for monthly and daily selling strategies of the group and transient sales team, including the daily price positioning of group business.Responsibilities include:Anticipate demand and control the room's inventory accordingly to maximize revenues. Set selling strategies for both transient and group markets. Analyze potential group business and lead business review meetings with the sales team to maximize revenues. Provide guidelines and data to both the transient and group sales team so that sound business decisions are madeAssist in preparing forecasts using all available data and reports Prepare and conduct regular yield meetings to present on-the-books, forecast, market conditions, current and proposed strategiesParticipate in the preparation of the annual room's budget and marketing planMonitor and update reservation systems and ensure rates and availability are accurateMaintain historical records of reservation statistics, booking pace, and other pertinent dataCoordinate data flow between the Sales Department, Catering Department, Front Office, and Reservations Department as applies to guest room rates, inventory control, and promotionsMonitor group block activity. Manage the communication process between the client and the hotel as pertains to group room blocksMaintain consistency in the CRS, PMS, and Delphi systems to ensure room types, rate codes, and restrictions are updatedControl room type availability based on pickup and demandMaintain accurate information on all corporate and property promotions and packagesGenerate and distribute Daily, Weekly, and Monthly revenue management reports and present results from all segments including internet channelJob Requirements:Minimum of 1 year experienceExtensive knowledge working with Microsoft Word, Excel, and Power PointExtensive knowledge of GDS and third party distribution channelsFluent in current industry web-based applicationsIdeal candidate will have:1-3 years of experienceExcellent communication skills, both internally and externallyKnowledge of Opera, SynXis and IDeaS, Spring Miller a plusPhysical Requirements:While performing the duties of this job, the employee is frequently required to sit, and push/pull, The employee is constantly required to hear, and talk. The employee must occasionally walk, climb stairs, stand, crouch/bend/stoop, reach, smell, and grasp and lift objects weighing up to 25 pounds. Specific vision abilities constantly required are near vision and occasionally required include close and far vision. Finger dexterity isrequired to operate a computer keyboard and calculator. About The Meritage Resort and Spa:The Meritage Resort and Spa, an idyllic Napa Valley luxury hotel and resort, recently completed its renovation. This 322 room resort has the most comprehensive event and meeting space in the wine country. This 4-Diamond Tuscan inspired resort includes private hillside vineyards as well as our Estate Cave featuring Spa Terra, a beautiful underground luxury spa, Trinitas Cellars Tasting Room and a grand Entertainment Cave for private dinners for up to 180 guests.About Our Company:Pacific Hospitality Group (PHG) has maintained a strategic vision and strong core values as guiding principles for business success. With luxury hotel properties from Napa Valley to Southern California, PHG's growing portfolio of hotel and resort investments reinforces the company's cohesive vision and ensuing success. PHG manages, develops, finances, and owns hotels and resorts primarily located in California. Visit our website http://www.pacifichospitality.com for a listing of our properties.The Meritage Resort and Spa is an equal opportunity employer M/F/V/DApply Online: http://pacifichospitality.snaphire.com/jobdetails?jobmc=9103PHG